Acceptable Use Policy

Your server runs on hardware shared with other people's servers, on our network, under our name. These are the rules that keep that fair and legal. They form part of our Terms of Service.

1. Use your server for the game

A Galeforce server is for running the game you picked, its mods, plugins and the tools that go with it (a map viewer, a Discord bridge, a backup script).

Do not use it as:

• a general web host, VPN, proxy or file-sharing box,
• a crypto miner or anything else that burns CPU with no players,
• a bot farm, scraper or spam sender,
• a place to attack, scan or flood anyone else's network.

2. Nothing illegal

No content or activity that breaks UK law, or the law where you are. That includes:

• pirated games, cracked clients or mods you do not have the right to use,
• anything sexual involving children, or that promotes terrorism or hatred,
• malware, stolen credentials or stolen data,
• harassing, threatening or doxxing anyone.

If we find it, the server stops and we may report it to the police or another authority.

3. Follow the game publisher's rules

Each game has its own terms (for example the Minecraft EULA, Steam's Subscriber Agreement). You must follow them when you run that game. If a publisher tells us a server breaks their rules, we may have to stop it.

4. Mods, plugins and your own code

You can upload and run what you like within these rules. But it runs as your code on our hardware, so:

• you are responsible for what it does,
• if it damages other customers' servers, our network or our hardware, we can stop it without notice,
• we may remove software that is known to be malicious or that is pulling in files from somewhere it should not.

Only bring in worlds and saves you have the right to use. We refuse uploads that contain programs or scripts.

5. Be fair to the people next to you

• Do not try to use more memory, CPU, disk or bandwidth than your pass gives you, or to get around the limits.
• Do not use the server to attack us, probe our systems or other customers' servers, or try to get at files that are not yours.
• Only the game's own ports are open. Do not try to run other services on them.

6. Your players

If other people join your server, you are responsible for how it is run. Your players' chat, IP addresses and in-game names appear in your server's logs and console. You decide what to do with that; we do not use it. If you run it for people beyond your family and friends, the Terms of Service (section 14) say how we look after that information for you.

If you run a public server for people you do not know, think about what you are letting them do, and what you will do when someone misbehaves. That is your call, not ours.

7. Your account

• Do not share your sign-in or let someone else use your account.
• Do not make extra accounts to get around a limit or a hold.
• Do not use someone else's card.
• Do not say you are 18 or over if you are not, and do not take on a server for someone under 18 unless you are an adult who accepts these terms and is responsible for it.

8. What happens if you break these rules

Depending on how serious it is, in roughly this order:

1. We email you and ask you to fix it.
2. We stop the server until it is fixed.
3. We close your account.

For something dangerous or illegal we skip straight to stopping the server, and we may not warn you first.

If you think we got it wrong, email support@galeforcehosting.net. A person will review it, normally within 2 working days.

If we close your account for a breach, we refund unused time, less any direct loss your breach caused us that we can show you in writing (for example a fine, a bandwidth bill or a chargeback caused by fraud). You can dispute the amount.

9. Reporting abuse and copyright complaints

If a Galeforce server is being used against you, email support@galeforcehosting.net with the server address and what happened. A human reads it.

Copyright. If you believe something on a Galeforce server copies your work, email support@galeforcehosting.net with the subject "Copyright notice".

Your notice needs: your signature (typed is fine); the work you say was copied; what on our service copies it and where (the server address, the file or mod); how we can reach you; a statement that you believe in good faith the use is not authorised; and a statement that the notice is accurate and, under penalty of perjury, that you own the work or act for its owner.

When we get a complete notice we take the material offline promptly and tell the customer who runs the server, with a copy of the notice. If that is you and you think the notice is wrong, you can send us a counter-notice at the same address; our email explains what it must say. We pass it to the person who complained and put the material back 10 to 14 business days later, unless they tell us they have gone to court.

We close the accounts of people who infringe copyright repeatedly (section 8).

10. Changes

We may update this policy. If a change narrows what you can do, we email you 30 days before it applies.